Closure of the Australian Valuation Office

It is with regret that I advise of the impending ‘soft closure’ of AVO and its services by the 30th of June 2014.

A link to the press release from the Hon Steven Ciobo MP – Parliamentary Secretary to the Treasurer can be found at this address: http://smc.ministers.treasury.gov.au/media-release/.

The AVO is committed to maintaining its obligations and service delivery to our clients during this transitional period. AVO’s mandate has always been to assist all tiers of government by protecting, supporting, informing and working in partnership towards government outcomes. This will not change. AVO and its staff will continue to deliver on our obligations and maintain the professionalism, quality and integrity that are synonymous with our services.

AVO will undertake targeted discussions with all its clients in the next few weeks. These meetings will include the necessary governance and administrative processes depending on the type of arrangements we have in place for each client. If you are an existing customer, a separate email detailing our approach has been sent to you with a view to arrange a time for the tailored discussion. If you have not received this email, please contact 1300 286 286 and the information will be forwarded to you.

AVO values its clients and the close partnerships we have formed over our many years of working together. I ask for your patience as we work through some aspects in preparation for the necessary governance requirements going forward. Our target is to contact all clients in the next few weeks. In the meantime, please feel free to contact me on the number provided.

Thank you for the support you have all shown to AVO and its staff.

Kath Quigley
General Manager
Australian Valuation Office